The purpose of the Toolkit is to provide the business consultant
with a range of materials relating to the Experience Economy to
support them in their work with SMEs. In the training section you
can find multlingual versions for download including both the
training module, toolkit and handbook.
What is the ExBased Programme? (PDF)
What is the ExBased Toolkit? (PDF)
What is Experience Economy? (PDF)
A simple introduction to the Experience
Economy with examples for consultants and businesses.
The Customer Experience Tool (PDF)
Illustrations for the Customer Experience Tool
(PDF)
The Five
Senses Tool (PDF)
The
Prioritizing Tool (PDF)
Personal Recollections - Exercise (PDF)
Examples of a range of businesses that have used aspects of the
Experience Economy in their business development.
Case Studies (PDF)
Case Collection
(ZIP)
Other relevant EU funded projects in the area of crerativity and
business development that has inspired this project.
